Awesome Learning

Training the Trainer & Learning Experience Design

There is a better alternative to train the trainer programs offered in Manila. The typical train the trainer program aims to provide instruction, feedback, and coaching to those who are tasked to conduct classroom or virtual training.

Nowadays, innovative companies go beyond training their managers and corporate trainers on how to deliver instruction. I will tell you more in this post.

Training the Trainer & Learning Experience Design Read More »

Customer Experience Management Workshop

Customer experience management (CXM) is the practice of designing and reacting to customer interactions to meet or exceed customer expectations and, thus, increase customer satisfaction, loyalty and advocacy.

This workshop teaches the fundamentals of customer experience management, with a focus on the particular issues and challenges faced by the organization.

Customer Experience Management Workshop Read More »

Scroll to Top