When Supervisors Avoid Training

Supervisors who refused training do not see the benefit of your offers.

Either your training has no real benefit or they do not have the ability to see the benefit.

Her supervisors do not want to join the training program offered to them by the company.  Pacita, the manager, said that she found it difficult to convince supervisors to attend a weekly 90 minute session on effective supervising. Some of her supervisors persuaded her that there is nothing wrong with them and they felt offended.

Ana, one of her supervisors, is convinced that she is too busy doing their job that attending training will just add to her burden. Besides, the supervisor whom she replaced never attended any training for supervisors until she retired.

Never mind that customers constantly complained of bad service. The customers, they thought, were just too demanding. Never mind that many employees slept on the job; people get tired with too much work. Never mind that employees did not report on time and request were not acted on immediately; they were used to it.

The problem is the illusion of enough. Supervisors who do not recognize the need to improve will not improve. I told Maria that she must help her supervisors see the need.

And that given the belief of her supervisor about training, the training is urgent.

Read  Re-purpose HR

Related Articles

On Becoming A Leader

Excuses begone!

People have many excuses why they don't take charge and lead. Let me tell you what these excuses are – why you must say goodbye to them.

I will also encourage you to get into the habit of reading INSIGHTS. and subscribe to People Matter Letters. Bring leadership learning experiences to your organization. Learn more on how to become a better leader.

Why Make a Difference?

I believe that you and I deserve the best in the world.

We do not have to wait for others. We do not have to wait until we are ready. Waiting wastes time. I am not happy with the status quo — and I believe most of us are not happy too.

Responses

  1. If you are looking for supervisory leadership training, you can contact Business Innovation Talent Development.

    Hey, share your thoughts. It is free!

Comments are closed.