These ten supervisory training programs ensure that Filipino supervisors develop the skills and mindsets necessary to achieve business goals, build teams, solve problems, manage conflict, and improve performance.
Traditional supervisory training overwhelms supervisors with one-day training on the POLC framework (planning, organizing, leading, and controlling). The best supervisor training programs provide them with competencies they can immediately use and master.
Result-oriented training targets competencies which are performance enablers. You will develop skills and attitudes that will improve your ability to lead people, improve processes, and impact productivity.
10 Supervisory Training Programs
As a supervisor, you have the opportunities to build and nurture a team and contribute to setting and achieving goals for your work area. You will need to develop your own personal and professional skills.
Every organization defines for itself the core competencies of supervisors. A supervisor in one company may need more advanced skills than a manager in another.
Among the many competencies, supervisors ought to learn, I picked the competencies that can help you step up.
How to Give Feedback and Assess Employees
- Assess Potential Performance, and Readiness
- Give & Receive Feedback
- Coach Your Staff
120 minutes for webinars / 180 minutes for virtual workshops
How to Lead Teams
- When a Team Is Needed
- Building A High Performing Team
- Managing Team Dynamics
120 minutes for webinars / 180 minutes for virtual workshops
How to Manage Conflict
- Self-Awareness (Recognize Your Weakness, Develop Your Strengths)
- Assess Conflict (Why It Is Important to Unpack Conflict)
- Building Skills (Key Skills to Manage Conflict Effectively)
120 minutes for webinars / 180 minutes for virtual workshops
How to Engage Employees
- Conditions that Improve Employee Engagement
- Employee Engagement Cycle
- Creating Your Employee Engagement Plan
120 minutes for webinars / 180 minutes for virtual workshops
How to Manage & Evaluate Performance
- Why & How to Set Goals
- Why & How to Conduct Check-ins
- How to Evaluate Performance
120 minutes for webinars / 180 minutes for virtual workshops
How to Drive Results
- Orient Yourself to Results
- Plan for Results
- Manage Execution
120 minutes for webinars / 180 minutes for virtual workshops
How to Delegate & Empower
- Barriers to Effective Delegation
- Why & How to Delegate
- Practicing Delegation Skills
120 minutes for webinars / 180 minutes for virtual workshops
How to Onboard New Employees
- Effective Onboarding Process
- Planning New Employee Onboarding
- Onboarding and Employee Engagement
120 minutes for webinars / 180 minutes for virtual workshops
How to Increase Productivity
- Finding Time for Work that Matters
- Helping Direct Reports Manage Time Effectively
- Building Job Stress Coping Skills
120 minutes for webinars / 180 minutes for virtual workshops
How to Communicate Clearly (& Convincingly)
- Fostering Open Communication
- Say What You Mean (& Mean What You Say)
- Communicating Urgent Tasks
120 minutes for webinars / 180 minutes for virtual workshops
Knowledge Base
What is supervisory training?
Supervisory training is a specialized learning program designed to help supervisors develop essential skills, discover strategies and techniques, and engage people for high performance. Companies usually design leadership training based on a competency model. Training providers offer basic supervisory training courses that include core planning, organizing, leading, and controlling skills.
The word supervisory describes supervising or overseeing tasks, people, and places. In contrast to leadership which focuses on creating future realities, supervisory jobs focus on what must be done in the present.
Focus on results when training supervisors.
Effective supervisors do not need to learn all competencies in one classroom training to become effective. That’s like asking someone to go to a gym and build his muscles for the next eight hours.
Supervisors have different leadership styles, job functions, and goals. What they need is a training program customized to help them succeed.
Supervisor training needs to be learner-centered to help the leader gain confidence and competence in his or her job. It needs to be result-driven to accelerate business growth.
Target outcomes in training supervisors
Ideally, you set the success measures of your supervisory training. When you are clear about your objectives and your baselines, you will see your success when you get there.
Based on experience, these ten supervisory training programs will provide you with the following results.
- Understand and perform the roles and responsibilities of a manager/supervisor
- Motivate staff through effective interpersonal relations
- Enforce discipline professionally in the workplace.
- Delegate work efficiently and ensure its timely completion.
- Give feedback to staff in a way that builds performance.
- Communicate better with superiors and staff.
- Use adaptive leadership.
Importance of Training Supervisors
Training for supervisors is important because even a single ill-equipped supervisor is bad for business.
Many supervisors accept their new roles with great energy and enthusiasm. A promotion is an affirmation that they’re doing great in their previous jobs. Unfortunately, many of them end up frustrated and angry.
Many supervisors are not prepared for the job. Though they have the motivation to perform the job, they cannot deliver. A well-design supervisor training will inspire and equip new supervisors.
Let me tell you why.
As a supervisor, you lead other people. As a leader, you must remember that your employee’s success is your success. You are required to do the tasks that your subordinates do, however, you are also responsible for getting things done – and making better things happen – through others.
So, after a decade of training supervisors, I decided to webinars and virtual workshops on supervisor training. I have not yet scheduled the dates. But this guide will give you a quick start.
Training Options
There are three ways we can deliver your Step-Up Supervisory Skills training programs. The new normal requires that we keep our people safe while learning.
1. Online Course
Online courses allow self-paced learning. As a supervisor, you can enroll in the supervisory skills courses that I offer to the public.
A training manager may enroll all supervisors in the program.
A better alternative is to tailor-fit your online course to the need of your supervisors. You can require action learning projects to ensure that they build new skills. You may also put into the mix some coaching sessions with me.
2. Webinar and Virtual Workshops
The webinar is fast-paced learning. Supervisors can have just-in-time learning in 120 minutes or less.
You can bring in more people to participate too.
The virtual workshop also allows fast-paced learning. Unlike a webinar, a virtual workshop involves more activities for practice and discussion. It is best when you have fewer than 15 participants.
3. Live Workshops
We will be able to meet face-to-face soon. But I believe we can do this for a fewer number of people. Covid-19 will be with us for some more months or years. We’ve got to play it safe.
If you plan to bring Awesome Supervisory Skills to your organization, we may have online courses and webinars today; then, we can work on live workshops later.
Combining the training options is what I recommend companies do in the new normal.
Tailor-Fit for Success
You can design supervisory training programs with action learning projects and coaching sessions. The project and coaching session ensure that you transfer learning to application.
The outline above is for demonstration purposes only. All of the information I included in the outline is important only when you need them. When we customize the program for you, we will zero in on vital behaviors where you can get the most advantage.
FAQs
Basic Supervisory Skills Training is a foundational training for new supervisors that is based on the enduring Planning- Organizing, Leading, and Controlling Framework of Management. Both big and small firms have used the P-O-L-C Framework since the 20th century.
Some training providers offer one-day basic supervisory training that does not provide learners to learn any skills. For example, hearing a lecture about planning will not make any supervisor develop skills in planning. Because of this, I do not recommend a one-day training for Basic Supervisory Skills Training.
I conduct basic supervisory skills training for at least three days for a cohort of 20 or fewer.
If all you want is for supervisors to understand concepts and ideas, it is best to enroll them in online courses, encourage them to read a book on supervision, or curate content from the internet.
You can train supervisors via classroom training, webinars, and online courses. Focus on vital skills that will improve performance and help employees be ready for the future. The best way to train supervisors, however, is via experience. With the help of a coach or a mentor, a supervisor can learn on the job.
Supervisors can improve performance by examining the gap between current and target performance, identifying the vital behaviors that will bring results, keeping them engaged in the new behaviors, and evaluating change regularly. Sometimes, performance improvement comes with a process change.
Design supervisory training programs to achieve the objectives of the organization. Begin with the crucial supervisory skills (see examples here), identify the two or three vital behaviors for each skill, and then explore ways to keep supervisors engaged in the new behavior.
All supervisory training must meet the needs of the organization. Public seminars on “basic supervisory skills training” seldom do the magic. For this reason, I recommend that every supervisory skills training be customized. Yes, I design customized training programs.
Superman has a super vision. However, someone does not need to have an eye as sharp as superman to become a successful supervisor.
The word supervision literally means watching from above. Some people are not comfortable when someone is watching over their shoulder.
But the meaning of supervision has evolved. Discover more about this in savvy supervision.
Supervision is a process that requires a manager and a direct report to work together to ensure that the direct report’s performance contributes to the overall objectives of the organization.
Supervision in Tagalog means pangangasiwa or pagpatnubay. Pangangasiwa refers to the management of tasks, while the Filipino word patnubay means guiding people.
The organization gives a supervisor a mandate to ensure that every worker gets the job done. The purpose of supervision is to monitor tasks, solve problems when they come, and support and motivate direct reports in dealing with complex situations.
Supervision aims to provide accountability. Both supervisors and direct reports explore opportunities to improve practice and performance. I encourage you to read Let First Level Supervisors Do their Job
Supervision is more effective when workers learn how to become self-directed employees. In this situation, supervision focuses more on achieving growth than troubleshooting.
The word supervisor refers to your immediate superior in the workplace. You report directly to a supervisor. In the Philippines, it is typical to call a first-line manager a supervisor.
If you are directly reporting to someone, to a project manager, then the project manager is your supervisor. If you are directly reporting to the company’s CEO, then the CEO is your supervisor.
- Supervisors are responsible for direct reports’ performance, potential, and readiness.
- Supervisors need management skills like decision-making, problem-solving, planning, delegation, and meeting management.
- Supervisors are responsible for building teams hiring new employees, training and coaching employees, designing job roles, and many more.
- Supervisors are leaders who have legitimate powers. They also need to increase their personal power or influence to drive results.
Best Articles to Read on Supervision
This website offers valuable articles that can help you improve your supervisory skills. Explore new insights, strategies, and tools that can help you lead people.
I have also included some articles on leadership and personal development.
- What Is Supervision? Most people confuse supervision with a role lower than a manager. So, when we say managers must learn supervision skills, they scratch their heads. This is a simple guide that will kickstart your journey to becoming a better supervisor. I suggest that you read this before you join your next supervisory training.
- 18 Awesome Skills for Supervisors. We explored supervisory skills training because we understand the value of skills as the enabler of performance. If you want to get ahead and do your job as a supervisor, I encourage you to explore these 18 skills.
- Top 17 Qualities of Good Leaders. People follow leaders whose characteristics they admire. Explore the admirable qualities of good leaders. Discover ways to demonstrate these qualities in your daily practice as a supervisor.
- Enable Others to Act. Good supervisors explore many ways to help employees get things done. The supervisor is a coach, trainer, and mentor. Enable others to act is a vital behavior of breakthrough leaders.
- 10 Essential Steps for New Supervisors. These steps can help you start right if you are a new supervisor.
- Effective Supervisors Solve Problems. Learn how to solve problems in seven simple steps.
- Personal Development Plan in 4 Easy Steps. Find out how you can design a personal development plan that you can execute. I recommend that your supervisory training includes action plans at the end of each session.
- Personal Development for Beginners. A supervisor must be mindful of self-development. This guide will help you pay more attention to your self-improvement goals.
- 50 Self-Improvement Ideas for Awesome Success. These are practical tips on how you can pursue self-improvement. Pick one of the 50 ideas in this article.
- Why Supervisor Training Is So Important? The short answer is that it solves many problems.
- Why do Managers Need Training? This article highlighted ten workplace supervision effects. Number 8 is reduced profitability. Do you want your company to earn more? Then, take care of supervisory development.
- 21 Key Benefits of Leadership Training. Yes, I can list dozens more. But if you want to convince your boss that supervisory training is important, read this post.