Awesome Supervision: Tailor-fit Training for Prepared, Productive, and Peak-Performing Supervisors

In the heart of every thriving organization beats a common goal: the pursuit of awesome supervision. What does that look like? Supervisors who are not just on the ball but are setting the pace. Leaders who aren’t waiting to be told what to do—they’re the ones writing the playbook.

But here’s the catch. The journey from good to great supervision often hits a snag—training. Or, more precisely, the lack of training that’s actually cut out for the real-world challenges supervisors face.

The Reality Check

It’s no secret. A lot of supervisors are handed their titles without the toolkit they need. And the training out there? Much of it is generic—a broad-brush approach that barely scratches the surface of supervisors’ responsibilities and the skills they really need to shine.

You’ve seen the “basic training” spiel. But let’s be honest. These programs are like throwing spaghetti at the wall and hoping something sticks. They mix theories with little regard for practical application, leaving performance and productivity gains just out of reach.

The Game-Changer

Here’s the truth: if you want supervisors who are prepared, productive, and performing at their peak, it’s time to tailor-fit your approach to supervisor training.

Forget the one-size-fits-all. Imagine training that’s as focused as it is engaging. That doesn’t just talk at supervisors but speaks to them. Training that doesn’t end at understanding supervisor job requirements but empowers them to exceed them.

Transformative Training for Supervisors

This isn’t about ticking boxes or filling seats. It’s about crafting experiences that transform. Training that builds from the core—instilling the vital skills supervisors need and aligning them with their responsibilities in a way that’s both immersive and impactful.

To truly 10x your investment in supervisor training, a rethink is in order. Custom-designed programs that do more than inform—they inspire. They build resilience, foster innovation, and empower supervisors to not just meet their job requirements but to redefine them.

Awesome supervision starts with recognizing that the path to peak performance is personal. It requires a commitment to developing programs that are as unique as the supervisors themselves. It’s time to invest in training that prepares, engages, and propels your supervisors to new heights.

In essence, the future of effective leadership lies in tailor-fit training—where preparedness, productivity, and peak performance aren’t just goals. They’re guarantees.

How to Be Awesome Supervisors

Unlocking the Job Requirements and Responsibilities of Successful Supervisors

At the core of every high-functioning team is a supervisor who doesn’t just manage but leads. Managers yearn for supervisors who operate with autonomy, those who grasp their job requirements without being handheld through every decision.

The expectation? Supervisors must be responsive, accountable, and, above all, prepared—traits that seem a tall order, especially when many step into their roles with little to no formal training.

The Ideal Supervisor

Picture the ideal supervisor: one who steps into their role not just with ambition but with a thorough understanding of what’s expected. The reality, however, often falls short. It’s not just about filling a position but preparing the person within to excel.

This means investing in robust onboarding, not just as a formality but as a foundation for their success.

The Training Dilemma

The roadblock to this preparation? Almost always, it boils down to resources—specifically, budget constraints and a scarcity of quality supervisory training programs. Yet, the irony is palpable. By skimping on training, organizations unknowingly squander opportunities and stifle potential.

Untrained supervisors navigate their roles with less confidence, risking not just their growth but also that of their teams.

Experience vs. Training

While learning on the job offers its lessons, it’s a double-edged sword. Experience can mentor, but it can also mislead, embedding practices that are more about survival than success. The solution?

Supervisory training doesn’t just cover the basics but delves deep, simplifying complexities and amplifying outcomes.

Supervisors need to distinguish the valuable lessons from the noise—the gems from the germs. Deliberate, targeted training can bridge this gap, equipping them with the skills to not just identify opportunities for growth but to catalyze them.

Training That Transforms

Imagine training that does more than inform—it inspires. Training that arms supervisors with the ability to fulfill their responsibilities with confidence and competence.

It’s about crafting leaders who don’t just execute tasks but drive progress, who harness their experiences to build a stronger, more resilient team.

By prioritizing deliberate development, we’re not just preparing supervisors for the present. We’re equipping them for the future, ensuring they have the skills and understanding to navigate the complexities of their roles.

This is how you build a foundation for success, not just for the supervisors but for the entire organization.

Let’s Commit to Growth

Invest in your supervisors like the keystones they are. Provide them with the training and support to unlock their full potential. This isn’t just an investment in individuals but in the very fabric of your organization.

Train them not just to meet expectations but to exceed them. Do it for your people. Do it so your organization doesn’t just survive but thrives.

delegation skills

The Essential Skills for Future-Ready Supervisors

Companies constantly seek supervisors who don’t just do the job but elevate it. Yet, finding such talent within the organization can feel like searching for a needle in a haystack. 

And the outside hires? They’re often just passing through, lured away by the next big offer. This cycle isn’t just costly; it’s unsustainable.

Cultivate your own. By investing in high-potential employees now, you ensure a future filled with skilled supervisors—leaders who are ready even before the need arises.

Experience is a great teacher, yes, but it’s an unreliable one without proper guidance. Left untrained, supervisors may perfect practices that do more harm than good.

Public seminars are a shot in the dark. They offer broad strokes on topics that a quick Google search could uncover. The real growth happens with customized training, tailored to not just impart skills but to transform.

Let’s dive into the top 15 skills that make supervisors not just good, but great:

1. Conflict Management: Because harmony isn’t about avoiding conflict, but navigating it with grace. It’s about turning disagreements into dialogues, ensuring every voice is heard and respected.

2. Effective Delegation: The art of leadership isn’t doing it all but knowing who can do what best. It’s about trust, freeing supervisors to focus on what truly matters.

3. Coaching: Beyond managing, it’s about mentoring. Shaping teams not just to perform tasks but to envision and achieve their own goals.

4. Resiliency: In a world of constant change, the ability to bounce back is invaluable. It’s about leading by example, showing that setbacks are not endpoints but stepping stones.

5. Quality Decision Making: Every choice can steer the ship. Making informed, thoughtful decisions is key—understanding not just the immediate impact but the ripples it creates.

6. Meeting Management: Time is precious. Making meetings meaningful is an art—focusing on productivity, not just presence.

7. Active Training: Learning is doing. Engaging teams in hands-on experiences ensures lessons stick and skills grow.

8. Action Planning: Vision without action is just a dream. Effective supervisors plot the course, breaking down the journey into achievable steps.

9. Performance Management: It’s about guiding and gauging growth, setting clear expectations, and celebrating achievements while addressing areas for improvement.

10. Intentional Communication: Clear, concise communication builds bridges. It’s about ensuring messages aren’t just sent but received and understood.

11. Motivating Employees: Inspiration ignites performance. Finding and fueling the inner drive of each team member creates a powerhouse of productivity.

12. Time Management: Mastering time means mastering priorities. It’s about doing more of what matters and less of what doesn’t.

13. Agile Leadership: Adaptability in leadership isn’t just useful; it’s essential. It’s about being ready for what’s next, even before it happens.

14. Empathy: Understanding the heartbeat of your team is critical. It’s about connecting personally to drive performance professionally.

15. Strategic Mindset: Seeing beyond the horizon, planning not just for today but for the future. It’s about weaving the bigger picture into daily decisions.

Supervisory training in these areas isn’t just beneficial; it’s a game-changer. It transforms potential into prowess, preparing supervisors to lead not just with confidence but with competence. Invest in these skills, and watch as your leaders—and your organization—thrive.

supervisory training
Why Train Supervisors

Many supervisors are not prepared for the job. Though they have the motivation to perform the job, they cannot deliver.

A well-design supervisor training will inspire and equip new supervisors.

What is supervisory training?

Supervisory training is a specialized learning program designed to help supervisors develop essential skills, discover strategies and techniques, and engage people for high performance. Companies usually design leadership training based on a competency model. Training providers offer basic supervisory training courses that include core planning, organizing, leading, and controlling skills.

A good supervisor develops both leadership and management skills.

The word supervisory describes supervising or overseeing tasks, people, and places. In contrast to leadership which focuses on creating future realities, supervisory jobs focus on what must be done in the present.

Supervisory Training Programs

As a supervisor, you have the opportunities to build and nurture a team and contribute to setting and achieving goals for your work area. You will need to develop your own personal and professional skills.

Every organization defines for itself the core competencies of supervisors. A supervisor in one company may need more advanced skills than a manager in another.

Among the many competencies, supervisors ought to learn, I picked the competencies that can help you step up.


Basic Supervisory Training

A lack of basic supervisory training can lead to numerous workplace problems, such as poor communication, low employee morale, decreased productivity, and increased employee turnover.

Supervisors without proper training may struggle to delegate tasks effectively, resolve conflicts, and motivate their team members.

These issues can have a significant impact on the overall success of an organization.

By participating in our two-day “Basic Supervisory Training” workshop, new supervisors will acquire the essential skills and knowledge to effectively manage and lead their teams.

They will learn how to communicate clearly, delegate tasks efficiently, resolve conflicts, and motivate team members to perform at their best.

Supervisors who complete this training will be better equipped to create a positive work environment, which can lead to increased employee satisfaction and retention.

They will become more confident leaders who can effectively manage their teams and contribute to the organization’s success.

With the foundational skills gained from this workshop, supervisors will be able to envision their future selves as competent and successful leaders.

They will have the tools and knowledge necessary to overcome common workplace challenges, foster a culture of continuous learning, and drive their team toward achieving their goals.

Program Content:
Throughout the workshop, participants will engage in interactive activities and discussions that cover essential supervisory topics, including:
Understanding the role and responsibilities of a supervisor
Effective communication and active listening
Creating a positive and inclusive team culture
Prioritizing tasks, time management, and delegation
Identifying and addressing obstacles to team success
Problem-solving and decision-making techniques
Monitoring team progress and maintaining accountability
Measuring team performance and providing constructive feedback
Embracing a growth mindset and encouraging continuous learning and development within the team

By the end of the “Basic Supervisory Training” workshop, new supervisors will be well-equipped with the knowledge and tools necessary to excel in their roles and contribute to the success of their team and organization.

Untrained Supervisors

The worst that could happen when supervisors are not trained is that they may struggle to effectively manage their teams, leading to reduced productivity, low employee morale, and high turnover rates.

Benefits of Training Supervisors

Supervisory training will help supervisors quickly learn and immediately apply the people skills of supervising. Most supervisors fail because they have poor people-handling skills. Here are some of the most visible benefits.

  • Build a deeper understanding of leadership and management principles.
  • Better results due to pro-active supervisory performance.
  • More highly motivated managers, supervisors, and staff
  • Improved staff-management relations
  • Improved supervisor-manager relations
  • Improved problem-solving and decision-making skills.
  • Better communication and cooperation between sections.
  • Higher employee morale due to more respectful communication.
  • Introduce initiatives using the modern theory of management.
  • Develop management and supervisory skills.
Because of technology, we can learn everywhere, anytime.

Knowledge Base

What is supervisory training?

Supervisory training is a specialized learning program designed to help supervisors develop essential skills, discover strategies and techniques, and engage people for high performance. Companies usually design leadership training based on a competency model. Training providers offer basic supervisory training courses that include core planning, organizing, leading, and controlling skills.

The word supervisory describes supervising or overseeing tasks, people, and places. In contrast to leadership which focuses on creating future realities, supervisory jobs focus on what must be done in the present.

A good supervisor develops both leadership and management skills.
A good supervisor develops both leadership and management skills.

Focus on results when training supervisors.

Effective supervisors do not need to learn all competencies in one classroom training to become effective. That’s like asking someone to go to a gym and build his muscles for the next eight hours.

Supervisors have different leadership styles, job functions, and goals. What they need is a training program customized to help them succeed.

Supervisor training needs to be learner-centered to help the leader gain confidence and competence in his or her job. It needs to be result-driven to accelerate business growth.

Target outcomes in training supervisors

Ideally, you set the success measures of your supervisory training. When you are clear about your objectives and your baselines, you will see your success when you get there.

Based on experience, these ten supervisory training programs will provide you with the following results.

  • Understand and perform the roles and responsibilities of a manager/supervisor
  • Motivate staff through effective interpersonal relations
  • Enforce discipline professionally in the workplace.
  • Delegate work efficiently and ensure its timely completion.
  • Give feedback to staff in a way that builds performance.
  • Communicate better with superiors and staff.
  • Use adaptive leadership.
supervisor skills course for supervisor done online
Virtual Learning Helps Supervisors Upgrade Their Skills Faster

Importance of Training Supervisors

Training for supervisors is important because even a single ill-equipped supervisor is bad for business.

Many supervisors accept their new roles with great energy and enthusiasm. A promotion is an affirmation that they’re doing great in their previous jobs. Unfortunately, many of them end up frustrated and angry.

Many supervisors are not prepared for the job. Though they have the motivation to perform the job, they cannot deliver. A well-design supervisor training will inspire and equip new supervisors.

Let me tell you why.

As a supervisor, you lead other people. As a leader, you must remember that your employee’s success is your success. You are required to do the tasks that your subordinates do, however, you are also responsible for getting things done – and making better things happen – through others.

So, after a decade of training supervisors, I decided to webinars and virtual workshops on supervisor training. I have not yet scheduled the dates. But this guide will give you a quick start.

Training Options

There are three ways we can deliver your Step-Up Supervisory Skills training programs. The new normal requires that we keep our people safe while learning.

1. Online Course

Online courses allow self-paced learning. As a supervisor, you can enroll in the supervisory skills courses that I offer to the public.

A training manager may enroll all supervisors in the program.

A better alternative is to tailor-fit your online course to the need of your supervisors. You can require action learning projects to ensure that they build new skills. You may also put into the mix some coaching sessions with me.

2. Webinar and Virtual Workshops

The webinar is fast-paced learning. Supervisors can have just-in-time learning in 120 minutes or less.

You can bring in more people to participate too.

The virtual workshop also allows fast-paced learning. Unlike a webinar, a virtual workshop involves more activities for practice and discussion. It is best when you have fewer than 15 participants.

3. Live Workshops

We will be able to meet face-to-face soon. But I believe we can do this for a fewer number of people. Covid-19 will be with us for some more months or years. We’ve got to play it safe.

If you plan to bring Awesome Supervisory Skills to your organization, we may have online courses and webinars today; then, we can work on live workshops later.

Combining the training options is what I recommend companies do in the new normal.

Tailor-Fit for Success

You can design supervisory training programs with action learning projects and coaching sessions. The project and coaching session ensure that you transfer learning to application.

The outline above is for demonstration purposes only. All of the information I included in the outline is important only when you need them. When we customize the program for you, we will zero in on vital behaviors where you can get the most advantage.


Basic Supervisory Skills Training is a foundational training for new supervisors that is based on the enduring Planning- Organizing, Leading, and Controlling Framework of Management. Both big and small firms have used the P-O-L-C Framework since the 20th century.

Some training providers offer one-day basic supervisory training that does not provide learners to learn any skills. For example, hearing a lecture about planning will not make any supervisor develop skills in planning. Because of this, I do not recommend a one-day training for Basic Supervisory Skills Training.

I conduct basic supervisory skills training for at least three days for a cohort of 20 or fewer.

If all you want is for supervisors to understand concepts and ideas, it is best to enroll them in online courses, encourage them to read a book on supervision, or curate content from the internet.

Smile like a happy supervisor.

You can train supervisors via classroom training, webinars, and online courses. Focus on vital skills that will improve performance and help employees be ready for the future. The best way to train supervisors, however, is via experience. With the help of a coach or a mentor, a supervisor can learn on the job.

Supervisors can improve performance by examining the gap between current and target performance, identifying the vital behaviors that will bring results, keeping them engaged in the new behaviors, and evaluating change regularly. Sometimes, performance improvement comes with a process change.

Design supervisory training programs to achieve the objectives of the organization. Begin with the crucial supervisory skills (see examples here), identify the two or three vital behaviors for each skill, and then explore ways to keep supervisors engaged in the new behavior.

All supervisory training must meet the needs of the organization. Public seminars on “basic supervisory skills training” seldom do the magic. For this reason, I recommend that every supervisory skills training be customized. Yes, I design customized training programs.

Superman has a super vision. However, someone does not need to have an eye as sharp as superman to become a successful supervisor.

The word supervision literally means watching from above. Some people are not comfortable when someone is watching over their shoulder.

But the meaning of supervision has evolved. Discover more about this in savvy supervision.

Supervision is a process that requires a manager and a direct report to work together to ensure that the direct report’s performance contributes to the overall objectives of the organization.

Supervision in Tagalog means pangangasiwa or pagpatnubay. Pangangasiwa refers to the management of tasks, while the Filipino word patnubay means guiding people.

The organization gives a supervisor a mandate to ensure that every worker gets the job done. The purpose of supervision is to monitor tasks, solve problems when they come, and support and motivate direct reports in dealing with complex situations.

Supervision aims to provide accountability. Both supervisors and direct reports explore opportunities to improve practice and performance. I encourage you to read Let First Level Supervisors Do their Job

Supervision is more effective when workers learn how to become self-directed employees. In this situation, supervision focuses more on achieving growth than troubleshooting.

The word supervisor refers to your immediate superior in the workplace. You report directly to a supervisor. In the Philippines, it is typical to call a first-line manager a supervisor.

If you are directly reporting to someone, to a project manager, then the project manager is your supervisor. If you are directly reporting to the company’s CEO, then the CEO is your supervisor.

  • Supervisors are responsible for direct reports’ performance, potential, and readiness.
  • Supervisors need management skills like decision-making, problem-solving, planning, delegation, and meeting management.
  • Supervisors are responsible for building teams hiring new employees, training and coaching employees, designing job roles, and many more.
  • Supervisors are leaders who have legitimate powers. They also need to increase their personal power or influence to drive results.
supervisory skills training
Supervisors need an alphabet of skills to succeed.

Best Articles to Read on Supervision

This website offers valuable articles that can help you improve your supervisory skills. Explore new insights, strategies, and tools that can help you lead people.

I have also included some articles on leadership and personal development.

  • What Is Supervision? Most people confuse supervision with a role lower than a manager. So, when we say managers must learn supervision skills, they scratch their heads. This is a simple guide that will kickstart your journey to becoming a better supervisor. I suggest that you read this before you join your next supervisory training.
  • 18 Awesome Skills for Supervisors. We explored supervisory skills training because we understand the value of skills as the enabler of performance. If you want to get ahead and do your job as a supervisor, I encourage you to explore these 18 skills. 
  • Top 17 Qualities of Good Leaders. People follow leaders whose characteristics they admire. Explore the admirable qualities of good leaders. Discover ways to demonstrate these qualities in your daily practice as a supervisor.
  • Enable Others to Act. Good supervisors explore many ways to help employees get things done. The supervisor is a coach, trainer, and mentor. Enable others to act is a vital behavior of breakthrough leaders.
  • Personal Development Plan in 4 Easy Steps. Find out how you can design a personal development plan that you can execute. I recommend that your supervisory training includes action plans at the end of each session.
  • Why do Managers Need Training? This article highlighted ten workplace supervision effects. Number 8 is reduced profitability. Do you want your company to earn more? Then, take care of supervisory development.

Be A Better Supervisor

I have been helping companies in the Philippines design programs for live workshops for supervisors. I run webinars and boot camps too.

So, please don't hesitate to get in touch. I will help you. We can help each other.

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