The best training for supervisors builds vital skills and champion mindsets.

Increase supervisors' ability to influence results. Train them to give feedback, coach for development, delegate tasks effectively, manage conflict, lead teams, and make quality decisions.

Often, one vital supervisory skill when mastered makes a great difference.

supervisor explains to direct reports

Supervisory Training: Develop Essential Skills for Supervisors

Tailor-fit supervisory training programs ensure that all your supervisors develop the skills and mindsets necessary to achieve business goals, build teams, solve problems, manage conflict, and improve performance.

Traditional supervisory training overwhelms supervisors with one-day training on POLC framework (planning, organizing, leading, and controlling). The best supervisor training programs provide them with competencies they can immediately use and master.1 Here is a typical discussion POLC framework.

Essential Skills for Supervisors

To perform effectively, supervisors need to develop supervisory skills. Supervisory skills are the expertise or talent needed by supervisors (or managers) to do a job or task. Supervisory skills also allow managers to lead a team and support the overall objectives of the organization.

The most crucial supervisory skills are the following:

  1. Giving and Receiving Feedback
  2. Building & Leading Teams
  3. Managing Conflict
  4. Motivating & Engaging Employees
  5. Managing & Evaluating Performance
  6. Effective Delegation
  7. Coaching & Mentoring Direct Reports
  8. Onboarding New Employees
  9. Communicating Clearly
  10. Making Decisions
  11. Improving Interpersonal Relationships
  12. Time Management
  13. Stress Management
  14. Interviewing Skills
  15. Negotiation Skills

Focus Supervisor Training on Results

Effective supervisors do not need to learn all competencies in one classroom training to become effective. That’s like asking someone to go to a gym and build his muscles for the next eight hours.

Supervisors have different leadership styles, job functions, and goals. What they need is a training program customized to help them succeed.

Supervisor training needs to be learner-centered to help the leader gain confidence and competence in his or her job. It needs to be result-driven to accelerate business growth.

Result-oriented training targets competencies which are performance enablers. You will develop skills and attitudes that will improve your ability to lead people, improve processes, and impact productivity.

supervisor training a direct report
A supervisor must ensure the success of direct reports.

Supervisory Training

As a supervisor, you have the opportunities to build and nurture a team, contribute to setting and achieving goals for your work area. You will need to develop your own personal and professional skills.

Every organization defines for itself the core competencies of supervisors. A supervisor in one company may need more advanced skills than a manager in another.

Among the many competencies supervisors ought to learn, I picked the competencies that can help you step-up.

How to Give Feedback and Assess Employees

  • Assess Potential Performance, and Readiness 
  • Give & Receive Feedback 
  • Coach Your Staff

120 minutes for webinars / 180 minutes for virtual workshops

How to Lead Teams

  • When a Team Is Needed
  • Building A High Performing Team
  • Managing Team Dynamics

120 minutes for webinars / 180 minutes for virtual workshops

How to Manage Conflict

  • Self-Awareness (Recognize Your Weakness, Develop Your Strengths)
  • Assess Conflict (Why It Is Important to Unpack Conflict)
  • Building Skills (Key Skills to Manage Conflict Effectively)

120 minutes for webinars / 180 minutes for virtual workshops

How to Engage Employees

  • Conditions that Improve Employee Engagement
  • Employee Engagement Cycle
  • Creating Your Employee Engagement Plan

120 minutes for webinars / 180 minutes for virtual workshops

How to Manage & Evaluate Performance

  • Why & How to Set Goals
  • Why & How to Conduct Check-ins
  • How to Evaluate Performance

120 minutes for webinars / 180 minutes for virtual workshops

How to Drive Results

  • Orient Yourself to Results
  • Plan for Results
  • Manage Execution

120 minutes for webinars / 180 minutes for virtual workshops

How to Delegate & Empower

  • Barriers to Effective Delegation
  • Why & How to Delegate
  • Practicing Delegation Skills

120 minutes for webinars / 180 minutes for virtual workshops

How to Onboard New Employees

  • Effective Onboarding Process
  • Planning New Employee Onboarding
  • Onboarding and Employee Engagement

120 minutes for webinars / 180 minutes for virtual workshops

How to Increase Productivity

  • Finding Time for Work that Matters
  • Helping Direct Reports Manage Time Effectively
  • Building Job Stress Coping Skills

120 minutes for webinars / 180 minutes for virtual workshops

How to Communicate Clearly (& Convincingly)

  • Fostering Open Communication
  • Say What You Mean (& Mean What You Say)
  • Communicating Urgent Tasks

120 minutes for webinars / 180 minutes for virtual workshops

Supervisory Training Outcomes

Ideally, you set the success measures of your supervisory training. When you are clear about your objectives and your baselines, you will see your success when you get there.

Based on experience, these 10 supervisory training programs will provide you the following results.

  • Understand and perform the roles and responsibilities of a manager/supervisor
  • Motivate staff through effective interpersonal relations
  • Enforce discipline professionally in the workplace.
  • Delegate work efficiently and ensure its timely completion.
  • Give feedback to staff in a way that builds performance.
  • Communicate better with superiors and staff.
  • Use adaptive leadership.
supervisor skills course for supervisor done online
Virtual Learning Helps Supervisors Upgrade Their Skills Faster

Why is supervisor training important?

Training for supervisors is important because most supervisors are ill-equipped for the job.

Many supervisors accept their new roles with great energy and enthusiasm. A promotion is an affirmation that they’re doing great in their previous jobs. Unfortunately, many of them end up frustrated and angry.

Many supervisors are not prepared for the job. Though they have the motivation to perform the job, they lack the ability to deliver. A well-design supervisor training will inspire and equip new supervisors.

Let me tell you why.

As a supervisor, you lead other people. As a leader, you must remember that your employee’s success is your success. You are required to do the tasks that your subordinates do, however you are also responsible for getting things done – and making better things happen – through others.

So, after a decade of training supervisors, I decided to webinars and virtual workshops on supervisor training. I have not yet scheduled the dates. But this guide will give you a quick start.

Benefits of Supervisory Training

Supervisory training will help supervisors quickly learn and immediately apply the people skills of supervising. Most supervisors fail because they have poor people-handling skills. Here are some of the most visible benefits.

  • Better results due to pro-active supervisory performance.
  • More highly motivated managers, supervisors, and staff
  • Improved staff-management relations
  • Improved supervisor-manager relations
  • Improved problem-solving and fewer errors due to more open and constructive communication
  • Better communication and cooperation between sections.
  • Higher employee morale due to more respectful communication.
beautiful woman looking at her laptop computer
Because of technology, we can learn from everywhere, anytime.

Training Options

There are three ways we can deliver your Step-Up Supervisory Skills training programs. The new normal requires that we keep our people safe while learning.

1. Online Course

Online courses allow self-paced learning. As a supervisor, you can enroll in the supervisory skills courses that I offer to the public.

A training manager may enroll all supervisors in the program.

A better alternative is to tailor-fit your online course to the need of your supervisors. To ensure that they build new skills, you can require action learning projects. You may also put into the mix some coaching sessions with me.

2. Webinar and Virtual Workshops

The webinar is fast-paced learning. Supervisors can have just-in-time learning in 120 minutes or less.

You can bring in more people to participate too.

The virtual workshop also allows fast-paced learning. Unlike a webinar, a virtual workshop involves more activities for practice and discussion. It is best when you have less than 15 participants.

3. Live Workshops

We will be able to meet face to face soon. But I believe we can do this for a fewer number of people. Covid-19 will be with us for some more months or years. We’ve got to play it safe.

If you plan to bring Awesome Supervisory Skills to your organization, we may have online courses and webinars today; then, we can work on live workshops later.

Combining the training options is what I recommend companies to do in the new normal.

Tailor-Fit for Success

You can design supervisory training programs with action learning projects and coaching sessions. The project and coaching session ensure that you transfer learning to application.

The outline above is for demonstration purposes only. All of the information I included in the outline is important only when you need them. When we customize the program for you, we will zero-in on vital behaviors where you can get the most advantage.

People Ask
Supervisory Training: Develop Essential Skills for Supervisors 8


You can train supervisors via classroom training, webinars, and online courses. Focus on skills that are vital that will improve performance and help employees ready for the future. The best way to train supervisors, however, is via experience. With the help of a coach or a mentor, a supervisor can learn on the job.

Supervisors can improve performance by examining the gap between the current performance and target performance, identifying the vital behaviors that will bring results, keeping them engaged in the new behaviors, and evaluating change regularly. Sometimes, performance improvement comes with a process change.

Design supervisor training program to achieve the objectives of the organization. Begin with the crucial supervisory skills (see examples here), identify the two or three vital behaviors for each skill, and then explore various ways of keeping supervisors engaged in the new behavior.

All supervisory skills training must meet the needs of the organization. Public seminars on “basic supervisory skills training” seldom do the magic. For this reason, I recommend that every supervisory skills training be customized. Yes, I design customized training programs.

What is supervision?

Superman has a super vision. However, someone does not need to have an eye as sharp as superman to become a successful supervisor.

The word supervision literally means watching from above. Some people are not comfortable when someone is watching over their shoulder.

But the meaning of supervision has evolved. 2 Discover more about this in savvy supervision.

Supervision is a process that requires a manager and a direct report to work together to ensure that the supervisee’s performance contributes to the overall objectives of the organization.

The organization gives a supervisor a mandate to ensure that every worker gets the job done. The purpose of supervision is to monitor task, solve problems when they come, support and motivate direct reports in dealing with complex situations.

Supervision aims to provide accountability. Both supervisors and supervisees explore opportunities to improve practice and performance.3 I encouarage you to read Let First Level Supervisors Do their Job

Supervision is more effective when workers learn how to become self-directed employees. In this situation, supervision focuses more on achieving growth than troubleshooting.

What is a supervisor?

The word supervisor refers to your immediate superior in the workplace. You report directly to a supervisor. In the Philippines, it is typical to call a first-line manager a supervisor.

If you are directly reporting to someone, to a project manager, then the project manager is your supervisor. If you are directly reporting to the CEO of the company, then the CEO is your supervisor.

Supervisors are responsible for direct reports performance, potential, and readiness.

Supervisors need management skills like decision making, problem-solving, planning, delegation, and meeting management.

Supervisors are responsible for building teams hiring new employees, training and coaching employees, designing job roles, and many more.

Supervisors are leaders who have legitimate powers. They also need to increase their personal power or influence to drive results.

supervisory skills training
Supervisors need an alphabet of skills to succeed.

Get in touch!

10 Supervisory Skills Training

Use this form to contact me (Jef Menguin) to bring these awesome supervisory skills to your organization. We can design tailor-fit programs via webinars, virtual workshops, and online courses.
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