Most leaders think their job is to make their company win. More sales. More market share. More growth. Sounds right, doesn’t it? But here’s the problem—when leaders focus only on winning for themselves, they often lose sight of the customer. And that’s when businesses start
You know the drill. Meetings. Emails. Little tasks. By the end of the day, you’ve been busy, but you’re left wondering: Did I actually get anything done? That’s because you’re not focusing on the big stuff. You’re playing small. You’re juggling the little things and
Big Rocks First: How to Play Your A-Game Each Day Read More »
In 2025, the game is different. Leaders aren’t just expected to manage—they’re expected to innovate, inspire, and adapt at lightning speed. The secret to thriving? Playing your A-Game. That means focusing on tasks that drive the biggest results, mastering the skills that move the needle,
10 Leadership Seminars You Need to Thrive in 2025 (and Beyond) Read More »
Completed Staff Work training fixes a costly workplace pattern: staff send half-baked updates, leaders guess the next step, and decisions slow down while everyone gets frustrated. In this article, Jef Menguin explains how his Completed Staff Work training equips teams to think, solve, and present work that’s ready for approval—not ready for more questions. Practice it and share it with your managers so approvals speed up, trust rises, and work stops looping.
Completed Staff Work Training: Equipping Your Team to Think, Solve, & Present Read More »
A weak notice to explain turns discipline into drama—employees feel ambushed, managers get reactive, and the issue escalates instead of getting resolved. In this article, Jef Menguin shows how to write an NTE that asks “what happened?” without sounding like a verdict. Practice the approach and pass it to your leaders so you protect accountability and relationships.
How to Write a Notice to Explain (Step-by-Step Guide) Read More »
If you answer a notice to explain with emotions, excuses, or vague stories, you can make a bad situation worse—and damage your reputation at work. In this article, Jef Menguin lays out a simple step-by-step way to respond to an NTE: acknowledge the issue, explain the facts, attach proof, and propose solutions. Practice it and share it with your managers so accountability stays firm without humiliating people.
Let’s be real—work can be tough. Some days, you’re flying. Other days, it’s a grind. The right words, at the right moment, can make all the difference. Whether you’re trying to spark a new idea, push through a tough project, or rally your team, a
You’re not here to be average. You’re here to be the best. Whatever your craft—whether it’s building businesses, leading teams, or creating art—you’re committed to mastering it. Mastery isn’t about talent, it’s about dedication. It’s about waking up every day and doing the work, even
So you’re a solopreneur. You work alone. Your days are unscheduled, fluid, and you relish the freedom. But here’s the thing: even as a one-person show, you can (and should) delegate. Sounds impossible? It’s not. Delegation isn’t just for big teams or corporate managers. It’s
Imagine standing in a room full of people, but wearing earplugs. You see mouths moving, gestures being made, but you can’t hear a thing. That’s what it’s like leading without seeking feedback—you’re present, but disconnected from the reality around you. We often shy away from
Ever feel like your boss is on a power trip? You’re not alone. But before you start labeling every annoying thing they do as “power-tripping,” take a step back. Not every bossy move is about power. Sometimes, it’s just a different leadership style—or maybe they’re
Leading is an art, and like any artist, a leader needs the right set of tools – or skills – to create their masterpiece. I present these 28 skills for effective leadership, a diverse range of capabilities that can help a leader bring out the best in themselves and their team.
Let’s dive into 20 strategies that can help you become a communication superstar at work. Don’t worry, I’ll keep it simple and fun.
Let’s dive into the eight elements of the communication process, a theory developed by smart folks like Claude Shannon and Warren Weaver. Their work has helped us understand how messages get from one person to another, and what can go wrong along the way.
Communication is like the glue that holds everything together in the workplace. It’s how we share ideas, solve problems, and get things done. But sometimes, it can feel like we’re speaking different languages. Understanding the different ways people communicate can make all the difference. That’s
8 Communication Models at Work: From Theory to Practice Read More »
Ever sat through a dull training session, counting down the minutes? Imagine how your team feels in those moments. No wonder many see learning as a chore, not an opportunity. Many managers think formal training programs are enough to keep their teams sharp. But often,
Use this when your week gets rewritten midstream and you’re tempted to freeze, complain, or overthink. You want to stay useful, calm, and effective even when nothing is stable. Stop fighting change. Start rebuilding your next step. Name what changed, choose what still matters, then
Adaptability: Build the Skills That Move With the World Read More »
Have you ever felt stuck between a rock and a hard place, wondering if you’re making the right decision? If you’re like most people, you’ve been there more times than you’d like to admit. But fear not, my friend! Today, we’re going to tackle this
Adaptive conflict handling means picking the best way to solve a problem based on the situation. It’s like choosing the right tool for a job. By understanding the conflict, you can decide whether to collaborate, compete, compromise, avoid, or accommodate.
Help employees achieve their career goals. In many companies, we see a big problem: employees are stuck in place, not growing. When people don’t grow, neither do their ideas or their passion. The result? Less energy, less innovation, and more people leaving for new opportunities.