One Shift

One Shift

One idea. One action. Big difference.

One Shift is a weekly email that gives you one quick, actionable shift—tested in the real world—to help you lead with clarity, courage, and calm. You’ll also get first access to books, free trainings, workshops, and webinars.


Five Simple Ways Good Citizens Demand Accountability (Even Without Power or Position)

After the flood, Joel didn’t suddenly become loud.

He became precise.

No rants. No online wars. Just better questions.

That’s how accountability usually starts—not with noise, but with citizens who refuse to stay vague.

Most Filipinos think accountability is the job of journalists, courts, or “someone braver.” But in a democracy, accountability is a shared habit. And ordinary citizens practice it in simple, repeatable ways.

Here are five.

1. Ask Boring, Specific Questions—Again and Again

Bad leaders love emotional arguments. They hate boring questions.

When Mayor Carlos Ibañez announced a new flood-control project, residents in one barangay kept asking the same three things at every meeting:

Who is the contractor? How much is the budget? When will it be finished?

No accusations. No drama.

At first, officials brushed them off. By the fourth meeting, documents started appearing.

Specific questions turn fog into paper trails.

Habit to try: pick one public project and memorize three factual questions. Ask them every time the project is mentioned.

2. Document, Don’t Just Complain

In one coastal town, residents suspected that relief goods were being skimmed. Instead of venting online, a small group started documenting deliveries—dates, quantities, photos, signatures.

When Governor Ramon Tejada later claimed “full distribution,” the citizens had receipts.

In another city, commuters logged broken traffic lights for three months. When the mayor denied neglect, the log spoke louder than anger.

Complaints disappear. Records don’t.

Habit to try: when something feels wrong, write it down. Photos, dates, names. Keep it boring. Keep it factual.

3. Use the System—Even When It’s Slow

The system is frustrating. That’s why corrupt leaders count on you not using it.

A group of parents filed repeated requests for school repair budgets through formal channels. It took months. But when the documents came, they revealed inflated costs tied to a councilor’s ally.

Elsewhere, citizens attended public hearings even when no one seemed to care. Over time, attendance alone changed how officials behaved.

Systems don’t respond to outrage. They respond to persistence.

Habit to try: choose one official channel—FOI requests, hearings, formal letters—and use it at least once this year.

4. Protect and Support Truth-Tellers

Accountability collapses when whistleblowers stand alone.

When a city engineer exposed fake infrastructure projects under Mayor Elena Cruz, online trolls attacked him. But local citizens wrote letters of support, shared verified facts, and showed up in hearings. The pressure shifted.

In another case, a teacher who spoke up about ghost classrooms nearly resigned. Parent groups rallied around her quietly—meetings, statements, presence.

You don’t need to be loud to be protective.

Courage multiplies when it’s shared.

Habit to try: when someone tells the truth, don’t ask them to be braver alone. Stand beside them—even quietly.

5. Withhold Praise as Firmly as You Withhold Votes

Filipinos are generous with praise.

Sometimes too generous.

Mayor Tony Valdez loved being celebrated for ribbon cuttings. Citizens started clapping less—and asking more. Projects slowed. Accountability rose.

At the national level, leaders thrive on unconditional admiration. When citizens stop defending every mistake and start saying, “I support you—but answer this,” the tone changes.

Accountability is not hostility. It’s conditional trust.

Habit to try: before praising a leader, ask yourself: What result am I celebrating? If there’s no clear answer, don’t clap yet.

Why These Small Acts Matter

Joel still doesn’t argue online.

But he keeps notes. He asks questions. He shows up. He votes carefully. He supports people who speak up.

And slowly, conversations change.

Accountability doesn’t arrive as a hero. It grows as a culture.

A culture built by ordinary Filipinos who decide that silence is no longer neutral.

Your shift today: Pick one of the five habits. Practice it once this week.

That’s how good citizens quietly make bad leadership harder to hide.

If you want Filipino values to show up as real behavior at work…
Let’s turn it into a culture shift experience.
Shift Experiences

Discovery Session

Busy week. Slow results. Let’s find the one shift that moves the needle.

Quick call. Clear recommendation. Next step you can act on.

Scroll to Top