Love is verb.

Do you want to be successful in business? Learn how to love.
Do you want to be happy in life? Learn how to love.
Do you want to get rid of your enemies? Learn how to love.

You have to learn how to love your customers. Remember that your customers were strangers before you met them. In fact, some of them will remain strangers to you if you are the kind of executive who stays in your office 12 hours a day. Leave the comfort of your office. See your customers today. You will learn more about your business when you know more about them. You will care more about your business when you understand the needs of your audience, and you’ll have more passion and fine more meaning in what you do when you start loving them.

If you cannot do that, start with your employees. You will surprise them. And you will be surprised to discover that your people are more than happy to love you. It is difficult to love your people when you don’t know them. So, start there.

As an employee, you can teach your boss how to love. Show that you care for the company. Show that you care for him.

Ana said that her boss did not know how to smile. Somebody taught her the smile game. She made an effort to smile every time she met her boss in the hallway. And when she had a chance, to make him smile. She tried it for a week, she lost. Her boss wasn’t into the smile game. She was told to try it for two more weeks. It takes 21 days to form a habit. The boss did not change after a month. Ana is no longer doing the smile game. She smiles to everyone. She is very good at smiling that she makes it easy for you to smile. Try the smile game.

Two years ago, I started an experiment. I was inspired by Og Mandino’s The Greatest Salesman in the World. The experiment proved that love is a verb, and that you can be a loving person when your desire. Look around. Tell yourself that you will make an effort to show them that you love them. And if you don’t love them, commit that you will speak and work with them with love.

This experiment helped me a lot. Every time I evaluate someone’s speech, I tell myself that I must share to the person my best thoughts because I love him or her. I am more inspired this way. And believe me, it is easier than what most people think.

And yes, you can love the “unlovable. Rick Warren said love cannot be learned in isolation. He said that you have to be around people–irritating, imperfect, frustrating people. It makes perfect sense to me. We learn a skill when there is tension. We become an expert in loving people when we are with “unlovable” people.

I believe that everyone wants to be loved. But not everyone has developed the skill to love. We must learn how to love.

Jef Menguin

1. Rick Warren, Purpose Driven Life, p.124

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