Before you jump into research, before you start gathering information, you’ve got to do one thing—think like a boss . You can’t do great work if you don’t know what your boss
really needs.
Get It Right from the Start: Define the End Game Read More »
You walk into the office. It’s Monday. Your boss drops a file on your desk. “Figure out why sales are down,” they say. No instructions. No clues. It’s on you to get to the bottom of it. What do you do? Most people panic. They
Ace Your Research in Completed Staff Work Like Sherlock Read More »
Ever sat in a meeting and realized nobody’s really listening? They’re nodding, typing away, waiting for their turn to speak—but they’re not getting it. Here’s the thing: critical listening isn’t just a “nice-to-have” skill. It’s the superpower that will help you unlock promotions, earn trust,
How Critical Listening Can Make You the MVP at Work Read More »
You’ve just finished writing a proposal that could be a game-changer for your team. You’ve covered everything—facts, data, projections. It’s flawless. But when you present it, your boss doesn’t bite. You can almost feel the disappointment in the room. What went wrong? Here’s the reality:
Empathy Maps Make Your Completed Staff Work Bulletproof Read More »
Completed Staff Work training fixes a costly workplace pattern: staff send half-baked updates, leaders guess the next step, and decisions slow down while everyone gets frustrated. In this article, Jef Menguin explains how his Completed Staff Work training equips teams to think, solve, and present work that’s ready for approval—not ready for more questions. Practice it and share it with your managers so approvals speed up, trust rises, and work stops looping.
Completed Staff Work Training: Equipping Your Team to Think, Solve, & Present Read More »
If you can’t write a clear problem statement, your project starts blurry—and blur creates rework, misalignment, and slow approvals. In this article, Jef Menguin shows how to turn vague complaints into specific, measurable problem statements that people can agree on fast. Practice this and share
How to Write Problem Statements: A Step-by-Step Guide for Professionals Read More »
These 12 stages walk you through the entire Completed Staff Work process, from defining what success looks like to presenting your work with confidence and reflecting on how you can do even better next time.
Completed Staff Work: How Smart Leaders Get Things Done Without Micromanaging Read More »
Have you ever heard of Completed Staff Work, or CSW for short? It’s a way to help leaders make great decisions. But it’s not just about telling them what to do. It’s about doing all the homework first and giving them everything they need to
Incomplete work creates email ping-pong, endless revisions, and leaders who waste their day finishing what the team should have finished. In this article, Jef Menguin explains why Completed Staff Work works—and how to package the thinking so the boss can decide fast and sign with
Completed Staff Work: Why It Works and Its Impact on Organizations Read More »
Ever find yourself frustrated with people who need hand-holding every step of the way? Yeah, me too. That’s why Elbert Hubbard’s essay, “A Message to Garcia,” hits home even today. It’s a powerful piece about getting things done without fuss. Now, let’s see how this