One Shift

One Shift

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One Shift is a weekly email that gives you one quick, actionable shift—tested in the real world—to help you lead with clarity, courage, and calm. You’ll also get first access to books, free trainings, workshops, and webinars.


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Systems & Workflows: Make Good Work Repeatable

Read this when you’re tired of doing the same work twice—recreating the template, re-explaining the steps, fixing the same mistakes, and watching “rework” quietly become your second job. You want work to feel lighter, cleaner, and easier to repeat—even when you’re tired or when someone else takes over. Stop starting from scratch. Make good work repeatable. Build one simple checklist, template, or handoff this week, and let your best work run like a system, not a heroic rescue.

You can have big goals and still feel stuck.

You can be ambitious, talented, and hardworking… and still spend most of your week reacting. You keep chasing the next deadline, the next request, the next fire. You finish something, feel a small relief, then start over again.

That cycle drains people. Not because they lack motivation. Because motivation doesn’t scale.

Systems scale.

A goal can inspire you for a day. A system can multiply you for a year.

That’s why “Make Good Work Repeatable” is one of the fastest ways to 10x your impact at work. Not by doing more. By making your best work easier to do again.

The Week You Keep Repeating

Here’s a familiar story.

You deliver something great. A clean output. A project that actually works. You feel proud because you can see the result. People are happy. The pressure drops.

Then someone asks for the same thing again.

And you realize you don’t have a way to repeat it.

You search for the old file. You can’t find it. You try to remember the steps. You rebuild the template. You rewrite the email. You re-explain the process to someone new. You make the same decisions again. You fix the same mistakes again.

Rework becomes your second job.

That’s the pain most professionals accept as “normal.” But it’s not normal. It’s a signal. It’s telling you that your work needs structure.

Why Goals Don’t Multiply

At this point, a reader may object.

“But I’m already driven. I set goals. I push myself. Isn’t that enough?”

It helps. It’s not enough.

Goals are like a motivational speech. They can move you. They can wake you up. They can make you run hard.

But they don’t prevent you from tripping over the same obstacles.

Systems are different. Systems remove friction. Systems reduce decision fatigue. Systems protect quality even when you’re tired. Systems allow other people to produce good work without needing to be you.

That’s how impact multiplies.

If your best work only happens when you’re at your best, your impact will always have a ceiling.

The Real Obstacle: The Hero Habit

There’s a reason many smart people don’t build systems.

They secretly take pride in being the hero.

They like being the one who “figures it out.” The one who can improvise. The one who can save the day with effort, memory, and grit. They feel important because they are needed.

But the hero habit keeps you small.

It ties your results to your energy. It makes your team dependent on your presence. It makes you repeat the same work because you never captured what worked.

The identity shift is simple but powerful.

Stop being the hero.

Start being the builder.

Builders don’t just win once. They design wins that repeat.

The Shift: From One Win to a Repeatable Win

Here is the shift you want to practice:

When something works, don’t just celebrate it. Capture it.

When something hurts, don’t just endure it. Fix the process.

Systems & Workflows is not about creating complicated procedures. It’s about making one piece of good work easier to repeat next time.

That’s how you play to win.

One shift at a time.

The “Do It Twice” Rule

You don’t need to systemize everything.

You only need one simple trigger:

If you do it twice, systemize it.

The first time is a test. The second time is a pattern.

Patterns deserve structure.

This rule protects you from overthinking. It keeps system-building practical. It also keeps you from waiting until the tenth time, when you’re already exhausted and frustrated.

The One-Page System Starter

Here’s a simple way to build a system without turning it into a project.

Pick one recurring task that causes stress. Something you do often. Something that creates confusion, delays, or rework.

Now write one page using four short paragraphs. Keep it plain. Keep it usable.

First: What triggers this task, and what does “done” look like?

Second: What are the three to five steps that usually work?

Third: Who owns what, and what’s the handoff?

Fourth: What usually goes wrong, and how do we prevent it?

That’s it.

You’re not writing a manual.

You’re building a repeatable path.

The Handoff Fix That Changes Everything

Most breakdowns don’t happen at the start of work. They happen in the middle—when work passes from one person to another.

Someone finishes their part and assumes the next person knows what to do. The next person doesn’t. Work stalls. Follow-ups pile up. Frustration grows. The team starts blaming each other.

So build one small rule into your workflow: No handoff without a next step.

When you pass work, include three things in one message. What’s the status. What’s the next action. Who owns it.

This tiny habit reduces confusion fast. It speeds up execution. It makes collaboration smoother without needing more meetings.

Why This Can 10x Your Impact

Because a system does three things goals can’t do.

It saves time by preventing rework. It protects quality by reducing mistakes. It spreads capability by helping others do it well.

That’s leverage.

And leverage is how you move from “working hard” to “working with power.”

This is why systems are not boring. Systems are freedom. Systems are how you stop starting over.

Try This Today

Pick one recurring task you did in the last two weeks.

Create a one-page workflow for it. Keep it simple. Put it where others can see it. Use it immediately, even if it’s imperfect.

Then make one promise to yourself.

Next time you get a win, you won’t just finish the work.

You’ll build the way to finish it again.

That’s how you play to win—one shift at a time.

If your team is stuck in meetings, misalignment, or slow decisions…
Let’s design one shift they can use immediately.
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