My father-in-law thinks Isko Moreno is an excellent mayor. This early, he believes that Isko is an excellent choice for president.
Methinks that Yorme is only doing his job as a mayor. Every local executive can do what he is doing now. But he looks so great because most local executives aren’t doing their jobs.
People follow a leader who does his job every day. Leaders who pursue excellence are those who can play bigger.
It is easy to know when something is not excellent. Customers know when we are trying to cut corners at their expense.
I was in a bank some weeks ago. I waited for three hours before I can make a deposit of two thousand pesos. I saw that they tried to improve our banking experience. They added three big TVs.
People don’t go to a bank to watch TV. They want to transact their business fast. That’s where they can make a difference.
You and I can make a difference in the lives of people if we pursue excellence. To make our customers happy, we must pursue excellence. Encourage and enable employees to deliver excellence.
Because if we don’t practice excellence, we practice mediocrity.
It must be a conscious and deliberate effort. We must practice excellence every day.
We may plaster the word Excellence on our walls to remind people of our core values. We may use it as our slogan. But no one will believe us unless they experience excellence.
You can be an Isko Moreno. Apply what you know and help people understand. Let them experience the fruits of your excellence.
As a leader, you must find ways to make excellence sexy inside your organization. Dress excellence up. Bring her to the gym. Feed her well. Find simple and better ways.
Pursue excellence each day.