One Shift

One Shift

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One Shift is a weekly email that gives you one quick, actionable shift—tested in the real world—to help you lead with clarity, courage, and calm. You’ll also get first access to books, free trainings, workshops, and webinars.


Red-haired woman actively participating in a business meeting, raising hand for discussion.

Stop Nodding. Ask Better Questions (Even When You’re New)

Marlon is the kind of new hire you want on your team—early, polite, quick to learn. He’s the type who says “noted” and actually means it. He keeps his head down, does the work, and tries hard not to be a burden.

Last week, he sat in a meeting where a task got assigned quickly. The conversation moved on even faster. Marlon nodded, took notes, and smiled at the right times, then walked back to his desk with that quiet pressure to “figure it out.”

A few minutes later, he stared at his screen a little too long.

He didn’t know what “done” looked like.

Have you been Marlon? Or do you know someone today who’s quietly nodding, then quietly panicking?

The moment you nod and lose the plot

I’ve seen this pattern across teams, and honestly, I’ve fallen into it too. Not because I don’t care, but because in the moment, I want to look capable. I want to keep up. I don’t want to be the person who “slows the room down.”

So I nod, tell myself I’ll figure it out, and start working with incomplete information.

The problem is simple: when you start in fog, you’ll still move… but you won’t know if you’re moving in the right direction.

Mika and the two-day detour

Mika was on her second week at work—bright, eager, and the kind who would rather overdeliver than disappoint. In a meeting, her manager said, “Can you prepare a report on this by Wednesday?” Then the meeting moved on like the details didn’t matter.

Mika wanted to ask, “What kind of report?” but she swallowed it. Kaya ko ’to. Huwag na akong makisiksik. So she tried to solve uncertainty with effort: she stayed late, built a slide deck, cleaned the design, added charts, and made it look “executive.”

On Wednesday, she presented it. Her manager flipped through the slides and said, “Mika… I was expecting a one-page summary for the director. Not a deck.”

Mika didn’t fail because she lacked skill. She failed because she lacked clarity—and she tried to compensate with hard work.

Paulo and the one question that changed everything

Paulo was also new. Same pressure. Same desire to prove himself.

He got a similar task in another meeting: “Paulo, can you pull together an analysis for this?” He felt the urge to nod and disappear into work, but he paused and said, “Sir, quick check—what does ‘done’ look like?”

The manager leaned back. “Good question. One page. Three key insights. One recommendation. Send it Thursday morning.”

Paulo didn’t ask ten questions. He asked the one question that revealed the target—and that saved time for everyone.

What I mean by critical thinking at work

When people hear “critical thinking,” they imagine debate, skepticism, or being contrarian. That’s not how it usually shows up in real organizations.

Critical thinking at work is often quieter than that. It’s the ability to clarify before you execute, especially when instructions are vague, rushed, or assumed.

I’m practicing this because I’ve also paid the price of unclear work. I’ve done the “I’ll figure it out” approach, only to realize later that I figured out the wrong thing—beautifully.

Why smart people stay quiet (and why I get it)

New professionals don’t avoid questions because they’re lazy. They avoid questions because questions feel like exposure.

You worry you’ll sound slow. You worry you’ll look unprepared. You worry someone will think, “Why is this person even here?” So you choose the safer move: nod now, struggle later.

But here’s the painful trade I keep noticing: silence doesn’t protect your image. It delays the confusion—and makes the cost bigger when it finally shows up.

The Nodding Trap

I started calling it The Nodding Trap—when you nod to protect your image, then struggle in private to protect your pride.

The cost isn’t just time and rework. The bigger cost is confidence, because each time you don’t ask, you quietly teach yourself: “My job is to pretend.” And pretending is exhausting.

Once you see the trap, you start noticing it everywhere—di ba?

What I’m practicing now: ask to get clear, not to look smart

Here’s the reframe I’m trying to live by, especially when things move fast:

Don’t ask questions to look smart. Ask questions to get clear.

When I do this, the room rarely gets annoyed. Most of the time, people look relieved, because someone else was confused too—they just didn’t want to say it first. Clarity isn’t a distraction. Clarity is a shortcut.

And asking early isn’t disrespect. It’s care for the outcome.

Tough questions can be respectful

When I say “tough questions,” I don’t mean interrogation. I mean questions that remove ambiguity—the ones that protect the team from rework and misalignment.

Here’s a small scene I’ve watched play out: a manager says, “This is urgent.” Everyone nods, then people start scrambling in different directions. One new hire quietly asks, “Quick check—urgent compared to what? If I can finish one thing today, what should it be?” The manager pauses, thinks, and says, “Good point. Do the client-facing part first. The rest can wait.”

That question wasn’t rude. It was responsible.

Clarify Before You Execute

When someone tells me, “Hindi ko alam paano magtanong,” this is the script I share. I use it too, especially when instructions feel vague.

Memory cue: Output. Standard. Success.

The 3 Smart Questions Script

1) Output “What should the final output look like?” One page? Slides? Email? Table? Talking points?

2) Standard “What does ‘good’ look like for you?” Three insights? One recommendation? Risks included? Simple language?

3) Success “Who is this for, and what do they need to do after reading it?” This turns “work” into “useful work.”

If you want the Taglish version that sounds natural in most offices:

  • “Quick check—ano yung expected output?”
  • “Para aligned—ano yung itsura ng ‘good’?”
  • “Sino gagamit nito, and ano yung next decision nila?”

If you want to explore this shift with me, try it on your next task—not as a performance, just as a clarity habit.

The small experiment I’m running this week

Here’s what I’m testing because I want to get better at this: before I start any assignment that feels even slightly vague, I ask one clarifying question first. I don’t wait until I’m stuck, and I don’t wait until I’ve already done half the work, because that’s usually when clarity becomes expensive.

It can feel awkward at first, especially if you grew up trying not to bother people. But when the work gets clearer, you feel the real reward: you move faster, waste less effort, and build trust without trying to look impressive.

Ask early. Remove fog. Ship right.

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