Five-Star Teamwork: Build High-Impact Teams


Teamwork is essential for organizations to succeed. Team-based organizations have recognized the multiplier effects of high-impact teams.

Organizations create various kinds of teams. They have service teams, management teams, task forces, quality-assurance teams, self-directed work teams, product-development teams, project management teams, et cetera. Organizations must harness the power of teams.

But there are bad teams, good teams, effective teams, and great teams. What separates these teams from each other is five commitments.

In this two-day team building workshop, your team will be given opportunities to develop the Five Commitments of Great Teams.

Team Workshop Information

This team building is a good foundation for building high-impact teams.

This will help you improve the performance of every member of the team. You will get, keep, and wow your customers. You’ll be able to turn conflict into collaboration. You will drive team efforts so everyone produces desired results.

  • Before the Team Building Event
    • We clarify the goals and objectives of the organization. We identify the actions that support goals and objectives.
    • We design the program and develop the activities (including worksheets)
    • We send communication to participants to set expectations.
    • We define the roles as well as the performance profiles of the participants.
  • During the Team Building
    • 6 to 8 games that help clarify goals
    • Debriefing sessions
    • Action Plan/ Next Steps
  • After the Team Building
    • Weekly Newsletter to Help Develop Teamwork
    • One hour Kamustahan three weeks after the workshop.

Every member of the team must join this team-building program. Members of newly created teams will benefit the most.

Five Star Teams

1. Commitment to Each Other

How do the members of that team behave? How do they interact with each other? What kinds of things do they say? What do they believe?

We Filipinos value malasakit. We believe that great teams have members who care for each other. That we are not on this alone.

We seldom get into this kind of team. But we know that commitment to each other transforms a good team into a better team, a better team into a great team.

Using games and activities, your team will be able to

  • Identify the 3 factors that drive mutual commitment,
  • Assess your individual teamwork skills,
  • Learn how to develop teamwork. and
  • Build trust.

2. Commitment to the Mission

We have an inherent need for purpose, meaning, and for direction. Team members get things done when they know that the tasks they need to accomplish serve a meaningful purpose.

To become successful, we need targets to shoot at, roadmaps to follow, guidelines to keep on track, and a vision to realize.

High-impact teams have mission-oriented members. They are clear about their goals, they fully trust that other members are accountable for their results, and they align their individual actions to the achievement of their mission.

For members of great teams, the mission is more than something merely to abide by, it’s the embodiment of their personal values – it’s something to believe in … something to live by.

Using group activities, participants will have the opportunity to

  • Craft a personal mission statement
  • Co-create team mission statement
  • Declare commitment to the mission
  • Commit themselves to action

3. Commitment to the Customer

You are in business because you provide solve the problems of your customers. You provide high-quality products and services.

Creating remarkable customer experiences requires a team effort.

Wow! is not just a mantra for great teams. Wow! is a lifestyle.

This is why for great teams, delighting customers is everything. They live it. They breathe wow! They are grateful for the opportunity to serve customers.

Using games and team exercises, participants will

  • Empathize with customers.
  • Start using Wow! as a mindset.
  • Think of happiness plus one every time.
  • Create strategies for excellent customer experiences.

4. Commitment to Turn Conflict into Collaboration

Employees put in a high-pressure environment require constant interactions. Conflict comes with pressure.

Employees are human. They are emotional by nature. They get cranky. They have ideas and personalities that clash with each other.

Conflict is inevitable. Great teams know this.

In fact, great teams experience more conflict than any other teams. Because the higher “the bar” – and more intense the zeal – the greater the potential for friction.

Passionate, action-oriented people are more likely to step on proverbial toes. As a result, team members experience their share of tension.

Ironically, however, the same combination of passion and commitment that produces occasional spats is also what provides the motivation to address issues quickly and collaboratively.

Through games and team exercises, participants will be able to

  • Identify obstacles and their impact on results and relationships.
  • Practice assertive communication.
  • Turn conflict into collaboration.

5. Commitment to Drive Results

Most jobs have some repetitive and mundane aspects – for individuals and for the teams they comprise.

While some teams are created for special, short-term purposes (new product launches, new system installations, etc.), most exist to handle the daily, routine tasks necessary to accomplish the organization’s mission.

And missions don’t change all that often. What we do is what we do. We did it yesterday, we do it today, and we’ll do it tomorrow.

Sure, we try to make improvements … we strive to do our jobs better and faster, but the nature of our work tends to remain the same.

For average teams, that can pose a significant motivation challenge over time. Repetitive tasks can be boring – if you allow them to be.

But great teams rarely make such allowances. They have different mindsets. For them, routine work is not a problem – it’s their mission … their opportunity to shine.

What is important to them is to drive results.

Using games and activities, the teams will be introduced to

  • How to get things done every day.
  • How to keep people motivated.

The team building exercises will be for two days.

I have conducted team-building workshops with similar objectives for 150 persons.

I believe those with less than 40 participants will get the highest impact.

Participation is mandatory in order to receive the certificate of completion. (Not everyone needs the certificate, but full participation is always required. No observers.)

Participants who miss more than two hours of the entire program will not be eligible to receive the certificate. We start and end on time.

Participants who fulfill the attendance requirement will receive a certificate at the end of the program.

Previous Clients

I work with clients in designing and implementing team development programs that are aligned with their business objectives.

Each month, I have opportunities to speak about teamwork and team building for company strategic planning, culture building, and sales rallies.

I also facilitate team building exercises, both indoor and outdoor, to help employees develop team skills and adapt to new winning team behaviors. I am the President of Business Innovation.

Jef Menguin

Jef Menguin is the trusted team-building facilitator and speaker of wise managers in the Philippines. He is famous for designing fun and engaging team experiences that change behaviors, promote a growth mindset, and develop team skills. 

He has also conducted team-building programs in Malaysia, Indonesia, Taiwan, and Thailand.

He is the Chief Learning Experience Designer for Team Bayanihan, the result-oriented team-building provider in the Philippines.

Build Teams

Build teams the right way. Help team leaders solve problems and create opportunities. Equip them with skills so they can make it easy for teams to win, win, and win.

Jef Menguin

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