Interpersonal communication is a dance of words and emotions.
Simply put, it’s the exchange of messages, feelings, and information between two or more people. It’s not just about talking; it’s about listening, understanding, and responding. It’s a two-way street.
Ever heard the phrase “It’s not just what you say, but how you say it”? This holds especially true for leaders. Leading isn’t just about strategy and logic. It’s about understanding and managing emotions – both ours and others. That’s where emotional intelligence (EI) steps in.
Cultural intelligence has become a cornerstone for success in the global business environment. Filipino managers frequently interact with colleagues, clients, and partners from diverse cultural backgrounds.
My name is Jef Menguin. I am a trainer, author, and consultant.