It started with a simple observation.One leader said, “People aren’t stepping up. It’s like… no one owns anything anymore.” Another chimed in, “Yeah. If it’s not in their job description, it just falls through the cracks.” You’ve probably seen this too:Projects stall. Problems linger. Everyone’s […]
A CEO once told me, “We’re just so busy.”I asked, “Busy doing what?”He hesitated. “You know. The usual. Meetings, approvals, solving problems. It never ends.” That was the problem.It never ends. His team was smart. Talented. Passionate.But they were buried—deep in the weeds of daily
Workshops aren’t just about learning—they’re about doing, experiencing, and transforming. Too often, workshops turn into long lectures with slides full of text, where participants take notes but never change how they work. That’s a waste of time. A real workshop isn’t about information overload. It’s
A few years ago, I met a talented manager who was stuck. He had ideas. He wanted to step up. He saw opportunities for improvement. But every time he tried something new, he heard the same response from leadership: “That’s not how we do things
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You’re not looking for another “feel-good” speech.You don’t need a motivational boost that fades by Monday. You want impact. You want your team to stop coasting and start owning their performance.You want them to play at their A-game, to take responsibility, to win. But here’s
I once worked with a company where everyone did their job—but nothing more. Deadlines were met, but barely.Ideas were shared, but only safe ones.Decisions were made, but always the easy ones. When I asked the leadership team why, they shrugged. “Our people are okay with
Years ago, a company hired me to train their managers in leadership. They had the budget. They had eager participants. They had a full schedule of workshops. But when I asked, “What do you want these leaders to achieve?” the HR director hesitated. “We want
I once worked with a company whose employees were busy—but lost. The CEO kept saying, “We need to move faster! We need to innovate!” but when I asked the team what that meant, they shrugged. “We’re just trying to keep up.” They weren’t lazy. They
I once worked with a CEO who was overwhelmed. His calendar was packed with back-to-back meetings. His inbox? A bottomless pit. His leadership team? Constantly busy but not moving the company forward. “I feel like I’m working harder than ever,” he told me, “but nothing
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A friend of mine recently walked into a restaurant, sat down, and waited. And waited. And waited. Servers walked past him without acknowledgment. One finally stopped, handed him a menu without eye contact, and walked away. The food was decent, but the experience? Forgettable. He
Most businesses compete on price, features, or speed. They try to be cheaper, faster, or better. But here’s the truth: Anyone can copy a product. Anyone can lower prices. Anyone can improve efficiency. What they can’t easily copy? An unforgettable customer experience. That’s where strategy
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Most leaders think their job is to make their company win. More sales. More market share. More growth. Sounds right, doesn’t it? But here’s the problem—when leaders focus only on winning for themselves, they often lose sight of the customer. And that’s when businesses start
Back in college, I knew a student—let’s call her Mia—who seemed to be everywhere. She was in the debate team. The student council. Three different clubs. A volunteer group. She was always running between meetings, organizing events, and saying yes to everyone who asked for
I once worked with an employee—let’s call him Mark—who was drowning in work. Every time his boss asked, “Can you handle this?” his answer was always the same: “Yes, sure.” At first, Mark seemed like the perfect team player—always available, always willing. But over time,
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Good leaders desire a better world for all. But we cannot wait for good leaders to appear. We must strive to become good leaders - and help those around us become good leaders.
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