PERSONAL DEVELOPMENT

Dare to dream dreams. Do not be afraid. Do not deny yourself that opportunity to change your life and make a difference in the lives of people simply because you fear failure. The real failures in life are those who dare not dream. The real failures in life regret not those which they did, but [...]

KAYANG KAYA NG PINOY!

Isang kahig, isang tuka, ganyan kaming mga dukha.
Naging matunog ang kantang ito noong ako ay bata pa. In restrospect, I think the song represented what most people thought about themselves. Dukha.
Sa tingin ko, ang tunay na sakit ng ating bansa ay nakaugat hindi sa mga maling pamamalakad ng pamahalaan, o sa kabulukan ng karakter ng [...]

CUSTOMER SERVICE

By Cary Cavitt

Every so often we will cross paths with what I like to refer to as a customer service superstar. They are a breed apart from everyone else. We can never tell when we will have the honor of being served by one of these service superstars. They are in every type of organization [...]

COMMUNICATION

By Loren Ekroth, Ph.D.

To make your conversation more effective doesn’t require a complete overhaul.  A little tuning up will do a lot. Here’s a small 2-part technique that can help when a disagreement arises:
Your conversation partner brings up a contentious issue such as the health care reform bill now being considered by the congress.  S/he [...]

TRAINING & EDUCATION

This entry is part 2 of 3 in the series Stories for Teachers
Once upon a time a very strong woodcutter asked for a job in a timber merchant, and he got it. His salary was really good and so were the working conditions. For that reason, the woodcutter was determined to do his best.

His boss [...]

TEAMWORK & TEAMBUILDING

Here are ways to motivate persons who are motivated by their REPUTATION.
1.Give workers lots of feedback about the way they are performing.
2.Give praise in front of other people (the more people that know they did well the better!).
3.Criticize these individuals only in private (never in front of others).
4.Give unsolicited compliments and positive reinforcement to workers [...]

LIFE, LOVE, & LEARNING

We should say to each of us: Do you know what you are? You are a marvel. You are unique. In all the years that have passed, there has never been another child like you. Your legs, your arms, your clever fingers, the way you move. You may become a Shakespeare, a Michelangelo, a Beethoven. [...]

MAKE GOOD NEWS

With an ocean of garbage as his playground as a child, Efren Peñaflorida Jr. was accustomed to living amid the ills of society. The slum area in Cavite province where he grew up abounded with solvent-sniffing kids and tough gangsters. People sifted through dumpsites during the day and slept in the cemetery’s empty crypts at [...]