Five Star Teamwork
It’s a commonly used term in the language of business. It’s essential for successfully competing in an ever-changing global marketplace. It’s necessary in order to combat the tide of shrinking resources and meet the need of doing more with less. It’s a strategy … a tool … a buzzword. The “it” is TEAMWORK. And it also happens to be one of the most misunderstood concepts in business today.
Look around – the labels are everywhere. There are service teams, management teams, task forces, quality-assurance teams, self-directed work teams, product-development teams, launch teams, departmental teams, and even teamwork-enhancing teams. The list is seemingly endless.
So, with teams being that prevalent, how is it that “teamwork” is so misunderstood? Why is it that so many teams fail to reach their true potential? Primarily because of the all-too-common belief that forming a group – and giving them a title – equates to creating a team. But that’s a misconception. As the old song title says, It Ain’t Necessarily So!
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Groups versus Teams
The fact is that while all teams are groups, not all groups are teams. What separates the two is interdependence. A group becomes a true team only when its members support and enhance each other’s performance and contributions … when they collaborate to achieve results that are bigger and better than those that could be realized individually.
Simply put, it is what people DO that makes them a team – not the mere fact that they’ve been assembled. Effective teams understand that teamwork is a behavioral issue. Team members recognize that their success is inextricably linked with one another, and they act accordingly. And so must you!
But there are effective teams and then there are “FIVE STAR” teams – the best of the best. What separates them? The answer is
COMMITMENT
More precisely, it’s five commitments. And they are what this team building workshop is all about.
Five Commitments
Be Committed to Each Other
The members of your role model team are more likely to say (and believe) things like, “you can count on me,” “I’ve got your back,” and “we’re all in this, together.” And that’s no surprise. Undoubtedly, your group exhibits the first – and arguably most important – characteristic of five star teamwork: a commitment to EACH OTHER.
Be Committed to the Mission
For members of five star teams, the mission is more than something merely to abide by, it’s the embodiment of their personal values – it’s something to believe in … something to live by. In the words of a very savvy team member: “If you don’t believe in what you’re doing, you need to be working someplace else. If you do believe in what you’re doing, you ought to be giving it everything you’ve got!”
Be Committed to the Customer
For five star teams, satisfying their customers is everything! It’s why they exist. They live it … they breathe it. They’re grateful for the opportunity to serve – realizing that their customers choose to do business with them. They believe that each customer deserves the very best in exchange for his or her hard-earned money. And they know that in order to deliver the very best, they must work together.
Be Committed to Resolving Conflicts
TPassionate, action-oriented people are more likely to step on proverbial toes. As a result, five star team members experience their share of tension. Ironically, however, the same combination of passion and commitment that produces occasional spats is also what provides the motivation to address issues quickly and collaboratively.
Be Committed to Details
What we do is what we do. We did it yesterday, we do it today, and we’ll do it tomorrow. Sure, we try to make improvements … we strive to do our jobs better and faster, but the nature of our work tends to remain the same. For average teams, that can pose a significant motivation challenge over time. Repetitive tasks can be boring – if you allow them to be. But five star teams rarely make such allowances. They have different mindsets. For them, routine work is not a problem – it’s their mission … their opportunity to shine.
What they say about the facilitator?
“ Jef is a conscientious teacher, mentor, and trainor. A supportive person, he makes his students feel comfortable and subtly pushes his clients to the best they can. His workshops are lively and very enjoyable. Everyone he taught at the Farm at San Benito is thankful for the valuable lessons they learned from him. He is an excellent communicator, speaker and leader. ”
Perla E. Rempe (President, THE FARM AT SAN BENITO)
Who belong to the Five Star Teams?
If you could miniaturize a five star team and put it under a microscope, there is a good chance you’d be surprised at what the eyepiece revealed:
ordinary people! You would see individuals who – just like the rest of us – have hopes and dreams, disappointments and frustrations, joys and sorrows, family and friends, good days and bad, and lives away from the job. But if you increased the magnification and adjusted the focus a little, you’d also see that these “specimens” behave differently than most – they interact with each other in ways that are far from commonplace … ways that make it possible for ordinary people to accomplish extraordinary things and enjoy extraordinary success.But we must do something different next Monday morning.
The purpose of any team building is to see positive change in the team’s relationships and results. Before this team building program ends, the participants will come up with personal and team actions plans. Next Monday morning, when your facilitator is no longer around, the team building continues. The speed and quality of change will now depend on the willingness of the team leadership and membership to apply what they have learned. Of course, my personal expectation is for you to start behaving like five star teams. After seeing what can be, only the dull and ignorant can remain the same. Only intelligent people get this teambuilding program, so I have high expectations.
Bring the Five Star Teamwork workshop to your organization today
Are you now ready to transform your staff into five star team?. Download the form, fill in, and send to us, or simply fill in our online application form. For your questions, you are free to call us. And when I am available, I will personally attend to your concerns.