Coaching, Mentoring, and Managing workshop
There are two realities in business today: Get results and keep your result-getters! This is becoming increasingly difficult as globalization, technology and demographic changes bombard today’s managers. Add to this the increased roles and responsibilities placed on the manager and chaos erupts.
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First, managers were hired to manage — take care of the business. Then, managers had to be leaders — provide vision and mission. Now, they must recruit and train, inspire and motivate,correct and empower. What’s a poor manager to do?
The answer is to coach. As a 21st-century manager, you are continually challenged to shift how you, as a leader, manage your most important and only unlimited resource: your people. Henry Kissinger once said, “Leaders take their staff from where they are to where they’ve never been before.” That’s what the role of coach lets you do — take a diversely proficient group of people, expand and grow their skills, keep them satisfied and motivated, and, most importantly in this competitive environment, retain their talent.
Reinventing Success
Sports teaches organizations the value of a coach. Whether coaching a team or an individual, different approaches require different skill levels, attitudes and motivation. Business, industry,government and the not-for-profit sectors, likewise, have been faced with the sad truth that people just aren’t as motivated and accepting as they were in the last century. Mary Kay Ash noted the change when she said, “There are two things people want more than sex and money … recognition and praise.”
Coaching is the process of using that wisdom to help employees experience and work through the changes required of them.
Societal change caused management to shift from an authoritarian “my way or the highway” style to an all-inclusive approach that requires the manager to be a coach, cheerleader, mentor, trainer, disciplinarian and counselor. Coaches in sports do what organizations must do: create environments where individuals are motivated to produce results. That environment must be supportive, instructive and satisfying to the degree that employees want to grow within it.
Workshop Details
Benefits
The benefits of this workshop are many. Managers and leaders who can inspire, persuade, influence and motivate can spearhead organizational changes. The model guides you in doing those things necessary to ensure success. The benefits to you personally are equally powerful.
Participants
This training program is intended for any manager, trainer, or supervisor who is responsible for initially teaching skills to a group of employees and then providing ongoing coaching and support. The focus of this workshop is on “soft” skills, such as interviewing, customer service, selling, making presentations, supervising, telephone reception, and patient care. Much of it can also be applied to the coaching of “hard” skills, such as computer applications.
Duration
Two days. Participants will also answer pre-workshop questionnaire and accomplish post-workshop action plan and followthrough programs
Ideal number of participants
The workshop is best for at most fifteen participants. Participants must be given the chance to fully participate in the training program. Work-related interruptions are discouraged.
Training Approach
Participants will answer questionnaires, participate in dialogues and discussion, role-plays, deliver presentations, and work in small groups.
Pre-requisites
Participants must bring to the workshop a copy of the coaching skills questionnaire.
About the facilitator
Jef Menguin has designed and facilitated Coaching Skills workshops for organizations in the Philippines. His service experiences and studies convinced him that the most successful organizations are have leaders who constantly build and develop leaders. An organization is successful when employees are sold to their potentials.
Reinventing Success
The purpose of Coaching, Mentoring, and Managing workshop is to give you a model that directs the many roles demanded of your job: getting results, retention and creating a positive environment. The word “coach” encompasses three distinct roles or approaches: coaching, mentoring and counseling. How you respond to people and choose a specific action depend on your employees’ proficiency. Not all your employees need your assistance to change, develop or improve. Often your people can create new behaviors and attitudes themselves. It’s a good news/bad news scenario: The good news is that very few people need constant coaching, and the bad news is that all three roles of coaching are needed continuously.
Coaching is an excellent activity for your people who are performing okay. They meet goals and perform tasks at standard — no more, no less. A coach, by definition, helps workers grow and improve their job performance by providing suggestions and encouragement. Mentoring is the best approach for your aboveaverage performers, those who are excelling. The mentor, by definition, is an individual with advanced experience and knowledge who is committed to giving support and career/job advice to a less experienced person. With your people who are performing below average, counseling is the appropriate choice. By definition, counseling is a supportive process to define and correct personal problems or skills that affect performance. The counselor rectifies behaviors and provides direction and discipline as needed for as long as necessary.
This model provides you with a guide to coaching performance. It helps you get around the reality of increasing demand for specialized skills in the workplace and a decreasing talent pool from which to draw.
What's In It For Your People?
What’s in it for them is simple: excellence, doing their best, reaching their potential. Your coaching means that your people can achieve their goals and take their jobs and careers where they want.
As a coach, you bring an enthusiasm and sense of accomplishment into your workplace. When you are mentoring, you are teaching and developing your people and the organization’s future. By counseling, you are eliminating the problems and barriers to real job satisfaction.
Enjoy the workshop and your soon-to-increase abilities to persuade, influence, change and grow. Whether your team numbers three or 300, the principles you learn will deliver winning results for you and some of your proudest accomplishments!
Bring this workshop to your organization today
Are you now ready to bring the skills of your team to the next level? Download the form, fill in, and send to us, or simply fill in our online application form. For your questions, free to call us. And when I am available, I will personally attend to your concerns.