Whatever you want your customer to think of your service, you can design. That’s easy. You are a customer too. You hated it when people did not keep their promises, when they wasted your time, when they smelled like fish, when they could not give you specific answers, and when they made you feel unimportant. […]
How to Enable Your Leaders
Enable leaders. The costliest mistake of a leader is to make himself the leader of a thousand idiots. Surround yourself with people who can make things happen.
Let them make things happen. Give them your trust and provide them the support they need to lead with genuine confidence.
You can do it. Here, I am providing you strategies and tools which are easy to use and highly practical.
Better Time Management Training observe 3 P’s; pertinent, practical, and polished. The information must be pertinent to what is going on in your workplace. Consulting books is okay, but don’t depend on any. Solutions to problems in the workplace are in the workplace. Believe me, workshop participants (well, most of them) know the importance of […]
Help your people achieve their career goals. If they don’t have career plans (most people have dreams but don’t know how to get there), show them how to chart goals and motivate them to act on them. Provide them opportunities to grow. Some leaders stall the career growth of their employees. Yes, you heard it […]