Posted by at 17th January, 2010

Activities are tools. Depending upon how they are used, well-facilitated activities can: 1.Promote Inclusion. Enables your clients to deal with their issues of "how do I fit in" and 'Will I be accepted?” We all need to connect on a human level and answer these questions. Dealing with these issues removes a barrier to learning. 2.Address Multiple ...
Posted by at 30th September, 2009

By Cary Cavitt Every so often we will cross paths with what I like to refer to as a customer service superstar. They are a breed apart from everyone else. We can never tell when we will have the honor of being served by one of these service superstars. They are in every type of organization ...